The item received is incorrect or defective.

For incorrect or defective items, we can either refund the base cost to your

Interestpod wallet or, if the customer prefers, we can ship them a new order.

Please note:

• A ticket needs to be submitted within 30 days from the delivery date to qualify for credit or replacement.

• Detailed photos are required for quality control purposes and need to be added as attachment to the submitted ticket (front, back and packaging)

• We do not allow modifications to replacement items.

• Interestpod's refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.

The order arrived with one or more items missing.

If an order arrives with a missing item, we will gladly ship out the missing piece. Please note that detailed photos are required for quality control purposes.

Please note:

• A ticket needs to be submitted within 30 days from the delivery date to qualify for credit or replacement.

• Detailed photos are required for quality control purposes and need to be added as attachment to the submitted ticket (front, back and packaging)

• We do not allow modifications to replacement items.

• Interestpod's refund policy will not apply in the case of any force majeure event. We will provide official notice in this event.